For over 25 years we've lived inside Oracle estates — upgrading, tuning, automating, and supporting the systems enterprises run their business on.
Samson IT Services was founded on a simple observation: enterprises running Oracle E-Business Suite don't need more vendors — they need an engineer who has already seen their problem in production.
For over 25 years we've lived inside Oracle estates — upgrading EBS environments, untangling performance regressions from a single AWR report, architecting Data Guard disaster recovery, and building automation that turns 3 a.m. pages into self-healing runbooks. Every engagement is led by senior expertise, end to end.
Every recommendation is written the way we'd want it at 2 a.m. during a P1 — tested, reversible, and documented.
You work directly with senior Oracle engineers. No layers, no hand-offs, no "let me check with the team."
We leave behind tooling — health dashboards, clone pipelines, alerting — that keeps working after the engagement ends.
Uptime, latency, and refresh windows are measured before and after. If it isn't in the numbers, it didn't happen.
P1 incidents are answered by an engineer who can act — with production access patterns, runbooks, and rollback plans already in place.
We don't restart services and close tickets. Every incident ends with a written root-cause analysis and a prevention step.
Engagements are scoped against baselines — batch windows, login times, refresh durations — and reported against them.
Documentation, dashboards, and automation are handed over — your team gets stronger every quarter we work together.
Our month-end close used to be a white-knuckle event. After the performance work and monitoring Samson put in place, it's just… Tuesday. That's the highest compliment I can give.
They found in one AWR report what two other firms missed in six months. Then they fixed it, documented it, and taught my team why it happened. Different league entirely.
The clone automation alone paid for the engagement. What took my team three days of careful checklist work now runs overnight, unattended, and it's never once broken.
A no-obligation assessment: we review your architecture, one AWR report, and your backup and DR posture, then hand you a written findings summary. Keep it either way.
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